Operations
Turnover Report
What the cleaner sends you after every clean: photos, damage, restock needs.
Why you care
It is your only eyes on the property and the only evidence that wins a Resolution Center claim. No report, no claim — and no way to prove which guest broke the thing.
Worked example
Demand timestamped photos of every bedroom, every bathroom, the kitchen, the pool deck and the grill, plus a damage yes/no and a restock list. Every single time.
Taught in Hiring a Cleaner